Why is everyone excited?   Following hot on the heels of the Africa data centre developments, Microsoft announced the launch of two new data centres in the United Arab Emirates (UAE). What’s exciting about this is that it’s a direct response to the region’s significant demand for...

Microsoft recently released their FY18 Q2 results – with some staggering growth numbers. In addition to surpassing their own expectations for revenue growth, the following areas are of most significant interest for our industry: Office commercial products and cloud services revenue increased 10% (up 10% in...

Cloud Solution Providers face a tough challenge: offering both internal teams and customers a user-friendly portal which functions as it should. There are plenty of options to choose from but how to tell which one is best for you? It’s not always easy to ensure...

One-off licence sales are on the wane while growth lies in recurring revenue licences. It isn’t news to anyone that this is becoming the norm but, in order to embrace this change, partners will have to think more deeply about how to keep customers renewing...

Bundling isn’t a new concept. Telcos, in recent years, have excelled at using bundling as a tool to grow their market share, and now cloud solution providers have the opportunity to capitalise in a similar fashion. In 2013, Izaret and Pineda discussed four major challenges for companies wanting...