09 Jul Everybody talks about “Azure consumption” but do they really understand it?
Today we shed light on Azure consumption: a term used often by many stakeholders of the Microsoft Cloud Solution Provider (CSP) programme.
What is it?
Azure consumption is the usage of products and/or services sourced through Microsoft Azure. As an organisation migrates to Cloud, there’s a shift from Infrastructure-as-a-service (IAAS) to Platform-as-a-service (PAAS) and Software-as-a-service (SAAS). Access to an ever-increasing number of services, along with an ad-hoc way of consuming these, places mounting pressure on billing processes. As a service provider, inability to accurately bill these consumed services could be eating your profit if you don’t fully understand how it works.
How does it affect Microsoft CSPs?
Microsoft’s CSP programme is designed to bill CSP’s for their respective end-user Azure consumption. Microsoft will bill you [the CSP] monthly for all consumption linked to subscriptions under your partner account. If you’re not collecting every payment due in to you, the revenue leakage created by the oversight could wither away your cash flow.
We see Azure consumption as a direct link not only to your billing processes but also to your collections and reconciliation processes. This perspective resulted in GlobillCSP being designed to maximise the surface area for exceptional interactions between you and your customers.
How does GlobillCSP factor in Azure consumption?
From start to finish: your Cloud operation rests on Azure consumption. GlobillCSP is perfectly aligned with Microsoft and has additional ability to integrate into your existing systems. Your entire customer lifecycle becomes more streamlined, easier to understand and quicker to navigate through once you switch to GlobillCSP. Our platform is like the creamy filling between two layers of cake: bringing you and Microsoft together as a harmonious symphony of flavours.
Sales
Microsoft’s product range, prices and regulations are highly dynamic, changing nearly every month. It’s your responsibility to keep up and comply, no matter how often everything changes. GlobillCSP lightens your load, providing a flexible Service Catalogue: update your packages and services instantaneously and create custom charges or probation periods as necessary.
Provisioning
Every customer you create on GlobillCSP displays on your Partner Centre Portal (PCP) in seconds. Whether you’re activating, deactivating, upgrading, downgrading or suspending subscriptions, everything is communicated and displayed within a few moments. None of your internal team members are left to assume information about customers.
Rating
Automatic Azure rate uploads – enough said! Despite Microsoft’s ever-changing rates, GlobillCSP keeps you updated. Our platform accommodates variable rating plans and margins, providing increased flexibility and driving further competitive advantages.
Billing
We’ve designed, built and delivered optimised billing processes for more than 10 years and we’re proud that it reflects in our software. GlobillCSP delivers accurate, simple and clear bills to your customers in the language and currency they prefer, with automatic exchange rate calculation.
Collections
GlobillCSP integrates with your financial system, eliminating the need for manual capture and potential duplicate capture scenarios. With touchpoints at customer management, invoice posting and payment synchronisation you can ensure a fully optimised collection process.
Customer Service
Microsoft offers you the opportunity to build a profitable business as a CSP but the rest is up to you. Covering your mundane tasks, GlobillCSP frees your team to innovate and take instant advantage of market opportunities. The fact that it lets you bundle together non-Cloud services and your own offering along with Microsoft’s product range means limitless possibilities for what and when you can deliver to your customers.
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